FAQ's
Here, we have put together a list of the most
Frequently Asked Massage Questions for your information. If you
have a question that we have not covered in the Massage FAQ's
here, please feel free to email us
at info@simplylearnmassage.com
Can I Pay With A Cheque or Postal
Order?
Sorry, due to the large amount of orders
received on a daily basis, we require all payments to be
made online please with a debit or credit card. This
speeds up the process and ensures you will receive your
order quickly.
I Don't Have A PayPal Account.
How can I pay?
You do not need a PayPal account in order
to pay for your goods. PayPal is simply our secure
payment provider. You can pay with all major
credit and debit cards through PayPal without
having an account.
I Have Ordered 3 DVD's. How Do I
Get My Free DVD?
Your free DVD will be included with
your order. For example, if you order Indian Head
Massage, Full Body Massage and Back And Neck Massage
DVD's, we will send you the Facial Massage DVD
free.
What is the DVD
format?
Our DVD's are all PAL format and will
play in the UK and Europe. The language is
English.
Do You Offer A Money Back
Guarantee?
Yes. We offer a 100%
money back guarantee on all our products for 30 days. If you
are not satisfied, you can return your DVD(s) and we will
arrange a refund. All orders must be returned as received with
their original security markings and in their original new
condition.
When Will I Receive My Massage DVD
Order?
All orders are
dispatched within 14 days following your payment.
Usually much sooner. Orders are sent by UK 1st
class post or International Airmail. In the
unlikely event that an item is out of stock, it is
usually back in stock within 7 days, however if
there is likely to be a long delay, we will always
let you know.
Is Your
Packaging Discreet?
We are
aware that you may not wish the world to know what you
have purchased! Therefore all orders are dispatched well
packaged, in discreet, plain jiffy envelopes with only
our return address (no logo) attached.
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